Currently, we deliver to the following countries: United States of America, Canada, Singapore, Australia, the United Kingdom, France, Finland, Germany, Ireland, Italy, Luxembourg, Norway, Spain and Switzerland.
For all other countries, if you wish to place an order, please contact us so that we can provide you with the shipping costs.
Customers are responsible for any fees, taxes, and duties related to delivery and ordering products to their country of destination. For example, if you are ordering a wooden furniture item to the USA, classified under HS Code 9403.60 (Other wooden furniture), you generally will not have to pay customs duties. Please check with your local authorities for specific customs regulations and tax obligations before placing an order.
The package is shipped in a plain, unmarked box. The shipping documents describe it as 'a multifunctional wooden bench.
Shipping is free for the countries we currently deliver to.
To pay for your online order, you can use American Express, MasterCard, or Visa through our partner STRIPE.
It is also possible to pay by bank transfer. In this case, shipping will take place after we receive your payment. Please include your order number in the comments section of your transfer.
Orders are typically shipped within 1 to 3 business days (excluding weekends and holidays). In the event of any unforeseen delay, we will contact you by email. We are not responsible for incomplete or incorrect addresses.
For shipping, we use either FedEx or the Thai postal service, depending on the destination. Both services ship by air and require a signature upon delivery.
Delivery times are generally between 5 to 12 business days.
