Which countries do you ship to?
Currently, we deliver to the following countries: United States of America, Canada, Singapore, Australia, the United Kingdom, France, Finland, Germany, Ireland, Italy, Luxembourg, Norway, Spain and Switzerland.
How do you ship your products?
All our furniture is shipped by express air freight to ensure fast and secure delivery.
What are the delivery times?
Delivery times vary between 5 to 12 business days depending on the destination. The time may be extended depending on your country's customs procedures.
What are the shipping/delivery costs?
Shipping fees are free. Enjoy our delivery service at no extra cost.
Will I have to pay customs duties?
Customers are responsible for any fees, taxes, and duties related to delivery and ordering products to their country of destination. For example, if you are ordering a SpankerKing Bench to the USA, classified under HS Code 9403.60 (Other wooden furniture), you will not have to pay customs duties, as the import tax is 0%. Please check with your local authorities for specific customs regulations and tax obligations before placing an order.
How do you ensure the quality of your products?
All our furniture is handmade with great care. Each piece is rigorously checked before shipment to ensure impeccable quality.
What should I do if I have a problem with my furniture?
Customer satisfaction is our priority. If you encounter any issues, contact us immediately and we will strive to find a solution that suits you.
